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Transition of Care

Complete the Transition of Care Services Request Form

If you are transitioning to Connected Care and would like to continue to receive specifically approved healthcare services from your treating physician (who is not part of the Connected Care network) for a defined period of time (usually 90 days), you must apply for Transition of Care/Continuity of Care. 

 

To apply, complete the Transition of Care Services Request Form.  This form is to help you to transition you or your family’s healthcare to Presbyterian Health Plan, Inc./Presbyterian Insurance Company, Inc. You may need to speak with your medical provider to complete sections of this form. 

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Extra Bucks
Program 

If you are currently enrolled in the Anthem Blue Cross High Deductible Health Plan (HDHP) and you enroll in the Connected Care High Deductible Health Plan, any unused Extra Bucks dollars will be transferred.   

 

If you are currently enrolled in the Connected Care HDHP and have an Extra Bucks Account, your funds will continue to be available for you to submit claims for reimbursement for qualified expenses. 

Additional Benefits

Seeking care outside of New Mexico? 

You receive in-network benefits outside of New Mexico with more than 1.5 million participating physicians and ancillary providers through our collaboration with Aetna Signature Administrators®.

Seeking behavioral healthcare outside of New Mexico? 

You receive in-network benefits outside of New Mexico through a national network of behavioral health providers.

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Talkspace

Messaging therapy offers members age 14 and older behavioral health coaching with licensed behavioral therapists via text, video or audio messaging at a time and place that is convenient for them.  

On to Better Health 

This interactive software offers an alternative to traditional mental health and substance abuse care by providing access to tools and resources that are easy to use, confidential and available 24/7. 

Member Claim Form

Member medical or pharmacy claim forms are only required if the provider, practitioner or pharmacy will not file a claim on your behalf.  

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